DO YOU USE PALM OIL IN YOUR SOAP?
Yes, as we believe palm oil adds important qualities to the soap. Our palm oil comes from sustainable, animal-friendly sources; for more information, just ask!
DO YOU COMPLY WITH CURRENT LEGISLATION?
Yes, of course – all our formulas have been tested and approved by an independent cosmetics chemist, and comply with the Cosmetic Products (Safety) regulations.
DO YOU SHIP INTERNATIONALLY?
We ship throughout Europe and to the US and Australia. If you live elsewhere, and would like to order Lujos, please email me for a quote.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
We make orders every Monday, and post them on Tuesday. Normally, you can expect to receive your order within 7 working days, unless it’s the holiday season.
WHO SHOULD I CONTACT IF I HAVE ANY QUESTIONS?
If you have questions, would like advice, or have a special request, please feel free to email me at firstname.lastname@example.org. We’d love to hear from you!
HOW CAN I RETURN A PRODUCT?
If you are not totally satisfied with our products, please email me right away! All Lujos products are guaranteed.